Contact
Have a question? We're here to help.
Our team is available via email and phone 10am-7pm EST, Monday-Friday.
To reach us via phone, please call or text (301) 960-5154.
Having trouble adding products to your cart? Check your shipping or pick-up preferences. While we ship to almost every state, most of our wines are only available for pick-up at their respective winery. If you previously designated one winery as your pick-up location, and are trying to add wine from one of our other locations to your cart, try switching your delivery method to shipping or the correct corresponding winery for pick-up.
Wine is available for in-person purchases to-go at Chicago Winery, but cannot be ordered online for pick-up at Chicago Winery at this time.
For all other order inquiries, please contact us at orders@byfirstbatch.com
For all wine club-related inquiries, please contact us at club@byfirstbatch.com
Outside of the hours noted above, if you need assistance from our winery teams, please use the links below:
Brooklyn Winery Contact Info | District Winery Contact Info | Chicago Winery Contact Info